Buyer Communication

Purpose

In this procedure, the Sales Consultant maintains regular communication with prospective buyers.  This procedure starts when a Sales Consultant identifies a prospective buyer.  It ends when the buyer buys a property or is no longer interested in buying property.

You need to keep in regular communication with prospective buyers because:

• They need to know that you are working for them
• Their needs and requirements may change without your knowing.  For example, they may have bought a different property or changed their price range

Procedure

Sales Consultant

• Keeps a diary of all contact with the prospective buyer
• Contacts the prospective buyer at least once a week to record viewpoints