Purpose Write measurable objectives for sustaining and improving the business in the areas of Administration Management Personnel Purchasing and Procurement Sources of Business Client Management. Review actual performance against these objectives. Modify and update written objectives, to continually improve performance Back…

Purpose The objective of this procedure is to control internal and external documents and to ensure that: Personnel receive procedures and work instructions that are current and approved. Customers and the market receive current business information. Specifications are current. Current documents are available where they are required for the effective functioning of work processes…

Purpose Provide a review schedule for management planning. Background Planning in and of itself is inadequate to ensure the success of management operations.  Planning requires regular scheduled reviews. Scope All management and executive Procedure Operations Plans and Financial Performance are: reviewed monthly reported to the monthly…

Purpose Ensure by use of a continuous program of internal audits that: written procedures and processes are current, relevant and accurate procedures add value and are useful for training staff records verify that practice conforms with written procedures non-conformance and improvements are identified Background Unless this management system sits at the core of what we do an…

Purpose Reduce waste and mistakes Maintain our clients and customers’ quality requirements Improve existing work procedures Increase our efficiency and our profitability Add value to our procedures and processes….