Checking That Documents Match What People Do (internal Audit)
Ensure by use of a continuous program of internal audits that:
- written procedures and processes are current, relevant and accurate
- procedures add value and are useful for training staff
- records verify that practice conforms with written procedures
- non-conformance and improvements are identified
Unless this management system sits at the core of what we do and reflects our day to day activities then it may as well not exist. This procedure was developed with a view to ensuring that all activities of the business are clearly reflected in this series of documents that forms our management system.
Establishing the internal audit schedule
- Develop a 12-month schedule of internal audits.
- Procedures and activities, which are complex or critical, are scheduled at frequent intervals of 6 months.
- Procedures and activities, which are simpler and require less supervision, are scheduled less frequently at 12 months.
Conducting internal audits
- A staff member acts as an Internal Auditor, with suitable training, experience and qualifications relevant to the areas being audited.
- An Internal Audit Report is used – follow the preparation instructions on this form, which gives guidance for:
- recording findings
- making recommendations
- follow-up and closure of recommended action.
- Business Strategy and Planning
- Documentation Control Procedure
- Improving The Business System – Prevention and Correction Of Problems
- Review Of Measurements
- How to use bottlenecks in your business to help you write effective standard operating procedures (SOP)
- SOP Software to help you manage your standard operating procedures (SOP)
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