Purpose This procedure applies to all cases of sales where the buyer has defaulted on some part of the contract. Procedure If a buyer defaults on an aspect of a sales contract, the Seller provides instructions through their solicitor as to the action that is to be taken. The sales team must follow these instructions exactly, asking the Seller’s solicitor to clarify anything that they do not understand. Do not refu…
Purpose The following procedure details the necessary actions when a dispute arises with an external agent of a member of the public. Procedure Disputes with external agents should be avoided at all times. In the event that a dispute arises the matter should first be discussed with Sales Manager and, in the case of a serious dispute, the support of other directors should be enlisted. Depending on the situatio…