This Auction procedure starts when the Auctioneer starts the auction. It ends when the property is sold or passed in.
An auction is a fast moving process, but a lot is at stake. A number of different types of people may be
present, each with their own agenda and viewpoints. The Auctioneer must observe the people present
and conduct the auction fairly and correctly without mistakes. Mistakes or incorrect behaviour at an
auction can be very expensive for the company and the Seller and can damage the company’s reputation.
It is essential that the Auctioneer follows these guidelines.
- Address each other formally as Mr… or Ms … or Mrs …
- Avoid personal or frivolous conversation
- Only make positive comments about the property
- Stands alone at the selected place for conducting the auction (but may be flanked at a distance by bid spotters)
- Controls the auction space
- Always faces the audience
- Keeps an erect posture, without hands in pockets, throughout the auction
- Starts the auction on time, but may delay it if there is a good reason.
- Introduces himself or herself to the audience
- Does not introduce the Seller
- Takes the first bid as soon as possible, avoiding countdown bidding. The first bid can be:
- An audience bid
- A Vendor bid
- A no bid
- Uses eye contact, especially with bidders and the Seller
- Uses no discriminatory, impolite or confronting language or slang
- Minimises humour
- If seeking a bid, calls it three times
- If bidding slows down (and if appropriate and legally permitted), reminds the audience that, if the property is passed in, the highest bidder has the first opportunity to negotiate with the Seller
- Auction Authorities and Offers
- Auction Conduct and Assisting
- Auction Day
- Auction Flowers
- Auction Preparation
- How to use bottlenecks in your business to help you write effective standard operating procedures (SOP)
- SOP Software to help you manage your standard operating procedures (SOP)
* Please read our disclaimer before downloading any of our documents