Purpose This procedure contains actions necessary for the preparation of an auction. Procedure When an Auction is booked, ensure that the Auctioneers Diary has the booking registered. It is the Listing Consultant’s responsibility to ensure that the auctioneer is provided with a complete set of documents and activity report at least 24 hours prior to the auction. It is the Listing Consultants responsibilit…
Purpose This section explains the aim of a sales listing. Listings that are: Overpriced or Have non-motivated sellers or A poor Risk-Return ratio e.g High priced property with short authority period Can be very costly to the business e.g Advertising costs, salespersons time and bad public perception of lack of ability to sell. Procedure Our aim is:…
Purpose In this procedure, the Seller and Buyer exchange contracts. The Sales Administrator records the exchange and notifies stakeholders. This procedure starts when the Seller and Buyer agree to exchange contracts It ends when stakeholders have been notified. Exchanging contracts is a legally sensitive process. It is extremely important that staff members communicate clearly with the people involved and follow procedures exactly so that t…
Purpose To ensure that all Vendor and Purchaser enquires are registered. Procedure All buyer enquires, that pass via reception, are asked if they have dealt with the company or anyone from the office before. If the person has not been registered in the past, they are logged in the Buyer Enquiry Register, located at reception and then allocated on a rotation basis. Vendor enquires that pa…
Purpose This procedure contains the procedures for managing Purchaser and Vendor communications at Settlement. Procedure Calls to Purchasers and Vendors Prior to Settlement Phone Vendors for forwarding address & if require assistance Phone Purchasers for forwarding address & if require assistance Use the foll…
Purpose This procedure contains the instructions for managing auction tasks. Procedure Auction tasks are as follows Check Auction Contract has arrived should be 14 days prior to Auction Book Auction Flowers should be the Monday before the Auction Marketing – Send Auction Invites prior to Auction should be the Monday before the Auction SMS Hot Buyers should be the Friday prior to the Auction…
Purpose This procedure details the actions for the Sales Consultant to obtain the agreement of the Prospective Seller to list the property. This procedure starts when the Sales Consultant has finished the sales presentation and ends when the Prospective Seller agrees to the sales listing or declines. This procedure applies to all sales presentations. Procedure This procedure provides the best script for closing on…
Purpose In this procedure, the Sales Consultant takes a prospective buyer through a listed property. This procedure starts when the Sales Consultant makes an appointment with the buyer for the inspection. It ends when the Sales Consultant records the results of the inspection. Prospective buyer inspections are a central part of selling a property. Sales Consultants must make the most of this opportunity to help the prospective buyer evaluat…
Purpose This procedure applies to all sales listings where the agency agreement has, or is about to, expire. Procedure A property may not have sold by the end of the agency agreement. If the Seller remains motivated, a successful sale may just take a little more time. The Sales Consultant may negotiate with the Seller to extend the agency agreement. If the Seller agrees to extend the agreement, the Sales Consultan…
Purpose The following describes how to select and prepare an auction venue. The aim of these instructions is to maximise professional sales presentation and auction results. Procedure Both the Seller and the company want maximum benefits from an auction. the Seller wants to sell the property for the best price possible and the company wants to enhance its reputation. Experience has shown the best way to prepare an a…