5.6.1 Management Review - General
Purpose
To demonstrate that [enter-your-company-name-here]’s top management conducts regular reviews of the Quality Management System (QMS) in order to ensure its continuing suitability, adequacy and effectiveness.
The reviews include the assessment of opportunities for improvement and the need for changes to the QMS, including the quality policy and quality objectives.
Procedure
Quality Management System (QMS) review meetings are held every (how often) to ensure that the QMS is effective, is adequate, meets customer quality requirements and to discuss areas for improvement.
The meeting is chaired by the Quality Manager and the following areas are represented by top management;
- Finance
- Sales & Marketing
- Operations
- Human Resources
- Administration
- OH&S
- Environmental
Representatives from other staff levels and areas are represented as appropriate.
The Agenda for the Review Meeting will address the following;
- Assessment of the effectiveness of the QMS in achieving the quality policy and quality objectives;
- Assessment of the QMS with respect to its continuing suitability and effectiveness in satisfying the requirements of the international standard, ISO9001-2008;
- Assessment of likely future requirements to ensure that the QMS will remain suitable and effective;
- Review of the evidence from internal audits, corrective actions, project reviews, customer feedback and quality improvement activities.
Minutes of all meetings are recorded and stored in accordance with the requirements of the standard, clause 4.2.4.
Other management meetings and other activities such as internal audits, consider the effectiveness of specific areas of the Quality Management System.