5.5.3 Internal Communication
Purpose
To identify the methods by which the results and determinations of the Quality Management System review meetings are communicated to every member of the organisation.
Procedure
[enter-your-company-name-here] holds regular meetings to ensure that the Quality Management System (QMS) is effective, and to discuss any areas for improvement. The meetings are chaired by the Quality Manager and attended by representatives from top management and all other areas of the organisation.
The minutes from these meetings, together with any announcements of new processes or changes, are distributed to all members of the organisation by one or more of the following methods;
- Verbally, in person
- Notice boards
- Memo
- Newsletter
- Posters
- The office diary
- Message book
- White board
Whenever necessary, meetings or training sessions will be arranged to explain or demonstrate any changes or additions to the QMS. Where appropriate, external parties such as sub-contract suppliers will be involved in the meetings or training sessions.
All QMS and related documentation, forms, drawings, check lists, work instructions, signs, that will be affected by any change or addition is immediately withdrawn from use and replaced with the amended version.
All superseded or redundant material is destroyed or marked superseded and archived for reference purposes.