Purpose To evidence that top management is committed to the development, implementation and continual improvement of its Quality Management System (QMS). Top management is responsible for communicating the importance of meeting customer, legal, statutory and regulatory requirements. In addition, top management shall demonstrate its commitment and support for the establishment of a quality policy and quality objectives. Top management shall conduct regular m…
Purpose This procedure identifies how [enter-your-company-name-here] preserves the product and its constituent parts throughout realisation to final supply in order to ensure conformance to requirements. Procedure [enter-your-company-name-here]’s procedures covering product realisation, ensure that it and the constituent parts are identified at all stages to maintain conformity to requirements. Procedures cover the handling, packaging, storage an…
Purpose To evidence that the organisation and top management identify and are focussed on customer requirements with the aim of enhancing customer satisfaction. Procedure [enter-your-company-name-here] is entirely customer focussed and devoted to fully understanding the needs and requirements of our clients and ensuring that our products and or services are responsive to these needs and requirements. This focus is identified in…
Purpose To: provide the measuring and monitoring equipment that is necessary to provide evidence of product or service conformity. provide processes that ensure that monitoring and measurement are carried out and that this is consistent with the requirements of the customer. provide processes for the checking and calibration of measuring and monitoring equipment to ensure conformity, accuracy and traceability….
Purpose To evidence that top management has developed and implemented a quality policy that is appropriate for the organisation and that it includes a commitment to compliance with the requirements of the standard and the continual improvement to the effectiveness of the Quality Management System. In addition, top management shall ensure that the quality policy provides a framework for the establishment and review of quality objectives, the policy is communicated and u…
Purpose To demonstrate that [enter-your-company-name-here] has planned, documented and implemented procedures for the monitoring, measurement, analysis and improvement processes required to; demonstrate conformity to product requirements, ensure conformity of the quality management system and to continually improve the effectiveness of the quality management system. …
Purpose This procedure identifies that we have established Quality Objectives in Key Business Areas of the organisation. These objectives are consistent with our quality policy, have been established by top management and address our management priorities, commercial intent, legal, regulatory and contractual obligations. We have processes for evaluating these objectives, meeting the needs of interested parties and mitigating risk. Procedure…
Purpose The level of customer satisfaction is one of the indicators of the effectiveness of the Quality Management System. This procedure describes the methods used to capture the information and analyse it. Procedure (This document states the generic details of how a business may respond to this requirement. Your specific response must be completed below in the body of this procedure. Your u…
Purpose To evidence that top management is fully supportive and involved in the planning processes for the Quality Management System (QMS) and quality objectives, as required by 4.1 of the QMS requirements. When changes to the QMS are planned and implemented, top management will ensure that the integrity of the QMS is maintained. Procedure [enter-your-company-name-here] conducts a Quality Management System (QMS) review me…
Purpose To define the procedure for planned, regular internal audits which determine whether the Quality Management System is effective and conforms with all requirements. Procedure [enter-your-company-name-here] has developed a 12 month schedule of internal audits with procedures and activities that are complex or critical being scheduled at six monthly intervals. The internal audit plan and procedure conforms to the requirem…