Purpose The following procedure covers the issue and installation of Key Safes. Procedure Upon listing the property, a key safe may be obtained the Office A record of the key safe taken shall be made in the log book with the appropriate number and the address of the property. The log book is in numerical order. Place the key safe in a position that is accessible by agents when carrying out inspections and&nb…
Purpose Both the Vendor and the company want maximum benefits from an auction. the Seller wants to sell the property for the best price possible and the company wants to enhance its reputation. Experience has shown the best way to prepare an auction venue, and these instructions describe this procedure. Lack of attention to detail can have a big impact at an auction, both on the sale and on company reputation. It is very important to get everything right….
Purpose To ascertain the needs of the vendor. If you can understand the needs of the seller, you can provide better service. If you can work out whether a seller is motivated, you can decide whether to spend time and resources on the sales listing. Procedure A Prospective Seller is someone who has not recently sold a property through the company, or an existing client who is embarking on a different type of sale to prev…
Purpose It is critical that all our vendors are fully acquainted with all circumstances surrounding the sale of their property throughout the marketing campaign for all scheduled private sales and auctions. This procedure details the actions for reporting to Vendors. Procedure As a minimum, the consultant is expected to: Speak with each vendor three times a week Provide a written report…
Purpose This document explains how to maintain and use the Sales white board. The Sales Administrator updates the Sales Whiteboard. The Sales white board also operates as a backup and comparison system for company information. Procedure The Sales white board is a record of all sales events in the company, including the following: Number of Sales appraisals for each sales person New sales listings…
Purpose This procedure contains the instructions for the notation of and contact of prospective bidders. Procedure All interested purchasers’ names and phone numbers to be put on front of listing file. Should there be an acceptable offer all reasonable attempts must be made to contact all other purchasers by a neutral sales consultant. All offers to be put to the vendor/s including the details of enquiries to p…
Purpose The company has made this policy to protect the legal position of its vendors when they have changed agents to ourselves. This policy was formulated to protect against the lack of thoroughness of our competitors agencies. Should we receive a Section 32 from a competitor that has any pages missing it could cause a future sale to not proceed which would provide from great hardship for the vendor and purchaser. Procedure…
Purpose In this procedure, the Sales Consultant reviews an inspection with the Prospective Buyer. This procedure starts at the end of the inspection or ‘open for inspection’ when the Sales Consultant asks the Prospective Buyer for comments. It ends when the Sales Consultant has passed on the Prospective Buyer’s comments to the Seller. Educating the seller as to the state of the market can assist future negotiation. Procedure…
Policy The Sales Manager is responsible for managing the Sales Department and supervise the business’s Property Consultants and Sales Secretary in accordance with the Best Paractice Real Estate Policy and Operations Manual….
Purpose This procedure covers the necessary steps for sending anniversary cards to past purchasers. It is essential that this task is carried out on time. Procedure…