Opening and Closing Office Procedure

Office Policies and Procedures

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Purpose

To complete open or close the office to ensure proper security

Background

Needed so that business complies with legal requirements and security issues

Scope

This applies to all staff

Procedure

What procedure and/or rules apply

Upon Opening the Office

The office should be opened no later than 8.45 in the morning this means arriving before the opening time making yourselves presentable then opening the office.

The following should be done after opening:

Turn on lights
Turn on photocopier and printers.
Turn on air-conditioner set to 21 degrees
Check front window display and make sure all property displays are turned the correct way and are clean and current.
Sweep the front reception area if necessary and front footpath.
Replace flowers and generally tidy up.
Take money from security draw and place in till at reception

This is our clients first point of contact and it will need to be presentable at all time.

Closing the office

The office is to be closed no earlier than 5.15 pm

The following should be done before leaving.

Place cash and other monies in security draw at rear (leave money till unlocked)
Tidy desk and front reception area
Ensure window display is neat and tidy (all photo’s turned correctly)
Place back up tape corresponding to relevant day is placed in the SERVER TAPE DRIVE
Turn off your computer (NOT THE SERVER)
Turn off air-conditioner
Turn off printer
Lock back door
Turn off lights and lock door

Tips

Any tips learnt from previous experiences that should be passed on – delete this section if not needed

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Traps

Any traps to avoid learnt from previous experiences that should be passed on – delete this section if not needed

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