Property Run Policy
This policy is prepared to give guidelines as to the conduct of each sales person whilst conducting an inspection of a property during the property run. The run will take place on Tuesdays at 10am and start from the office. All agents must offer the addresses to inspect at the start of the sales meeting. These addresses will be ordered into the best geographic sequence for inspection.
All sales people are required to participate in the property run and conduct themselves in accordance with the guidelines below.
DO:
- Take sufficient cards to leave with vendors
- Greet all vendors & introduce yourself & thank them as you leave
- Inspect every room of the property
- Always offer to remove your shoes or to remove them when weather requires
- Offer suggestions to improve sale ability to the listing agent after you’ve left
- Take as many people per vehicle as possible
- Pay attention to the listing agents instructions at the property
- Be polite and efficient in your discussions with a vendor who is present
DO NOT:
- Discuss price
- Make light of any of the vendors possessions
- Offer suggestions to improve sale ability to the vendor
- Change the order of the properties being inspected from the list
- Dawdle
- Drive if you don’t know the way, alternatively, have a navigator with you
- Go by yourself unless you have a meeting straight after, take passengers
- Use the toilet
- Converse unnecessarily with the vendor
- Accept drinks or food from the vendor, a polite no thank you only
Our goal is to inspect the properties as efficiently as possible whilst being as professional as we can. Vendors may feel that this is a very short visit. All sales people should explain to their vendor that our visit is one of familiarization and that we as professionals only need a short visit to be able to take in the features & benefits of the property to then be able to discuss it with a buyer in the future.