Purpose This procedure contains the instructions for handing over the keys to a property at settlement. Procedure Check Settlement List daily check to see if there are any settlements for that day Keys are not to be handed out to purchaser until you have been advised by the Vendors Solicitor only that settlement has taken place. If purchaser comes in for keys and you have no…
Purpose Once a property has been sold and it becomes unconditional the keys for the property must be held at the selling agent’s office. To ensure this happens when Accounts processes the file a task will be added to the group of tasks to follow up the key by Client Services. Procedure 21 days after the sale of the property (and check that it is unconditional) the key is located by client services and then a note…
Purpose This procedure contains the procedures for managing Purchaser and Vendor communications at Settlement. Procedure Calls to Purchasers and Vendors Prior to Settlement Phone Vendors for forwarding address & if require assistance Phone Purchasers for forwarding address & if require assistance Use the foll…
Purpose This procedure contains the instructions for confirming settlement. Procedure Confirm settlements and complete settlement tasks; Contact buyer to see if they require a final inspection during the week prior to settlement Contact Vendor to approve using the key to enter the property or if the Vendor is to be in attendance. Vendor can assist in instructing buyer on the use of appliances etc. in the home….