Purpose The following procedure details the necessary actions when a dispute arises with an external agent of a member of the public. Procedure Disputes with external agents should be avoided at all times. In the event that a dispute arises the matter should first be discussed with Sales Manager and, in the case of a serious dispute, the support of other directors should be enlisted. Depending on the situatio…
Purpose This procedure contains the instructions for confirming settlement. Procedure Confirm settlements and complete settlement tasks; Contact buyer to see if they require a final inspection during the week prior to settlement Contact Vendor to approve using the key to enter the property or if the Vendor is to be in attendance. Vendor can assist in instructing buyer on the use of appliances etc. in the home….