The organisation chart is used to demonstrate in graphic form, the structure or relationship of each role in the organisation. You should identify and clearly indicate a management representative as being the Quality Manager. Depending upon the size and nature of the organisation, this manager may or may not have other managerial responsibilities. You may wish to insert a screen shot of your organisation chart, as shown in the TKO main screen, but be careful not to inse…
Purpose The international standard, ISO9001-2008, specifies the requirements for the Quality Management System (QMS) where the organisation needs to demonstrate that it is able to meet its customer’s requirements together with any statutory and regulatory obligations. The QMS is designed to develop customer satisfaction through its application, the processes for continual improvement and assurance of conformance with the requirements of the customer and any applicable…
Purpose The requirements of the international standard ISO9001-2008 are generic in order that they may be applied to all organisations, irrespective of their nature, size or product provided. Consequently, where the requirements of the standard are not applicable to the organisation and cannot therefore be applied, they may be considered for exclusion. Claims of conformity with the international standard ISO9001-2008, may only be made when all exclusio…
Purpose To establish the current status of documents in the Quality Management System, the international standard ISO9001-2008 states; The following referenced documents are indispensable for the application of this document. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies. ISO 9000:2005, Quality management syst…
Purpose For the purposes of interpretation, the terms and definitions given in ISO 9000 apply to the international standard ISO9001-2008. Wherever the term “product” is used, it may also mean “service”. Terms and definitions Where the term “ organisation ” is used in this quality manual, it refers to [enter-your-company-name-here] “ Supplier ” and “Vendor” are synonymous and refer to the…
Overview The Key Business Area named Quality ISO9001:2008 and its sub-sections are designed to reflect the order and format of the requirements of the ISO9001:2008 Quality Management System Standard (QMS). Whilst these documents will enable your organisation to complete much of the documentation for accreditation to the standard, there is more that must be done. What to do now It is necessary to review and edit these documents to…