Purpose This procedure describes the methods used for monitoring and measurement as part of the product realisation process. Procedure (Where necessary, add specific details of how the organisation will respond to this requirement) All persons who carry out monitoring and measurement tasks shall be suitably qualified and competent in accordance with the procedure (6.2.2) – Competence, awareness and training. A perso…
Purpose To demonstrate that top management has defined and communicates the responsibilities and authorities for staff throughout the organisation. Procedure In accordance with our Quality Management System, individual responsibilities and authorities are communicated to all members of our organisation. This is carried out as follows: Job descriptions are provided to all empl…
Purpose To establish appropriate testing and inspection regimes for monitoring conformity of supplied product or services. Procedure (Depending upon the complexity of the product, there may be rigorous inspection and testing procedures to ensure conformity of product or service. Alternatively it may only be necessary to conduct a visual inspection prior to supply. Select whichever of the following paragraphs suits the application.)…
Purpose To identify the appointment of a top management representative, with the title of Quality Manager, who is responsible for establishment, implementation, maintenance, reporting and promotion of the Quality Management System. Procedure We have selected and appointed a Quality Manager from senior management who has a defined role to control the establishment, implementation and maintenance of processes required for the Quality Management Sys…
Purpose To ensure that nonconforming product is identified and controlled. Procedure [enter-your-company-name-here] shall ensure that product which does not conform to product requirements is identified and controlled to prevent its unintended use or delivery. In dealing with nonconformities, the organisation will, depending upon the circumstances, act in one or more of the following ways;…
Purpose To identify the methods by which the results and determinations of the Quality Management System review meetings are communicated to every member of the organisation. Procedure [enter-your-company-name-here] holds regular meetings to ensure that the Quality Management System (QMS) is effective, and to discuss any areas for improvement. The meetings are chaired by the Quality Manager and attended by representatives from top management and…
Purpose To demonstrate the manner in which [enter-your-company-name-here] sources data and then uses it to determine the effectiveness of the Quality Management System and to identify opportunities for improvement. Analysis of the data provides information relating to; customer satisfaction, conformity to product requirements, suppliers, characteristics and trends of processes…
Purpose To demonstrate that [enter-your-company-name-here]’s top management conducts regular reviews of the Quality Management System (QMS) in order to ensure its continuing suitability, adequacy and effectiveness. The reviews include the assessment of opportunities for improvement and the need for changes to the QMS, including the quality policy and quality objectives. Procedure Quality Management System (QMS) review meetings are held…
Purpose To show the details of input to the management review process 5.6.1 – Management Review – General Procedure The Agenda for the Management Review meeting will respond to the following issues: Results from internal audits Results from external audits Supplier, customer and client feedback Industry feedback Production and efficiency data N…
Purpose [enter-your-company-name-here] is committed to the continual improvement of its Quality Management System; this procedure indicates the various methods employed to achieve this. Procedure [enter-your-company-name-here] has developed a Quality Management System (QMS) and has a stated commitment towards improving the effectiveness of the system. Top management has endorsed the organisation’s Quality Policy which, togethe…