The source, such as walk in, repeat, referral, advertising, internet etc., of each listing should be correctly stated on the listing input form; this is extremely valuable information for statistical data.
Personal listings occur where the consultant initiates the contact, where a vendor specifically asks for the consultant by name or the consultant can demonstrate ongoing contact with the said client. Requests to any office for a market appraisal where the above does not apply shall be deemed company sourced.
It will be the responsibility of the consultant’s manager to ascertain whether the consultant has maintained contact with the client and involvement of that consultant in the sales process.
