What Do We Do With Defective Product

Purpose

Ensure that product which is defective or non-conforming is dealt with effectively.

Background

This procedure is similar to the procedure for dealing with defective supply in purchasing.

Procedure

• Inspection and testing reveals product is defective or non-conforming
• Product is set aside (WHERE)
• Product is tagged or clearly marked “DEFECTIVE – NOT TO BE USED”
• Arrange for product to be disposed of
• Note in Defective product log

Tips

Any tips learnt from previous experiences that should be passed on – delete this section if not needed

• e.g. enter your own information here
• e.g. enter your own information here

Traps

Any traps to avoid learnt from previous experiences that should be passed on – delete this section if not needed

• e.g. enter your own information here
• e.g. enter your own information here