7.5.4 Customer Property

Product Realization

To identify, verify and protect customer property.

[enter-your-company-name-here] ensures that all property left in its custody, including intellectual property, is handled with care and respect.
Customers may entrust their property for repair, as samples, for integration in a product or for other purposes. [enter-your-company-name-here] has procedures for recording the full description and identification marks of the property including details of ownership and all other details as necessary in the Customer Property Register.
Customer property shall be clearly identified as such, together with appropriate identification of the owner, and stored “where”.
In the event of lost property, a description of the property and the circumstances in which it was located will be made in the Lost Property Register and the customer notified immediately..
Unidentified, lost property will be tagged as such and stored “where”.
Damaged or unsuitable customer property shall be recorded in the Customer Property Register and the customer notified immediately.