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Overdue Landlord Invoices

Overdue Landlord Invoices

Property Management
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Purpose

This procedure contains the instructions for handling overdue Landlord Invoices.

Procedure

Overdue Invoices Report Produced

  • A computer generated overdue invoices report is produced once a week.
  • This action can easily be completed in conjunction with the Rent Arrears procedure.

7 Days Overdue – Reminder Sent

  • All debtors 7 days overdue, are contacted to ascertain why the invoice has not been paid.

14 Days Overdue – Payment Plan/Final Notice

  • Any Debtor 14 days overdue is contacted:
  • A payment plan is put forward for approval by the Department Manager.
  • Confirm with the payment plan in writing.
  • Diarise the payment plan for follow up, at the appropriate times.
  • Where the debtor does not agree to a payment plan, they are advised that this is their Final Notice to settle the account.

28 days Overdue – Legal Action

  • Advise the debtor that legal action will now be taken.
  • Pass the matter over to the Department Manager for instructions to Agency lawyers to commence recovery action.