Purpose Identify effective processes for receiving orders from customers to: ensure customer satisfaction eliminate wastage and rework ensure professional, effective and timely responses to requests Outcome…
Outcome [e.g. %<<sampleinfo>>%] What you will need before you begin…
Purpose The purpose of this procedure is to ensure that product and materials shipped to customers arrives correctly with quality uncompromised and that any product damaged during transit is addressed. Background Product quality shall be maintained on all shipped product and materials to domestic and/or international customers during delivery Scope Applies to product and materials being delivered from the company…
Purpose The purpose of this procedure is to ensure that packaging methods are undertaken to prevent damage and/or deterioration. In addition, packaging shall be used to ensure lot integrity, prevent contamination and ensure product traceability. Background Documented procedures shall be established and maintained to ensure packaged product is not damaged or altered. Scope Applies to product and materials du…