3 Tips to writing policies and procedures

You decide rightly that you need to document your business policies and procedures, but did you know also, that once you have done and documented and then published your systems to all concerned you have transformed your business!

In this simple act of documenting a policy or procedure you have given your business a strategic view point as opposed to an event driven, individualistic view point. ..viewpoint provided by Chas Horvath CMS Mentoring

What do you mean “event driven and individualistic viewpoint”?

If your business does not have a set of policies and procedures your business will be driven by events and individuals and the trouble with that is that staff are driven by the events that happen around them and their own personal preferences as opposed to the strategic viewpoint of the business.

3 Steps to writing policies and procedures

1. Decide you want to be strategic, not event or individualistically driven
2. When writing policies and procedures think like a chef and imagine you are writing out a recipe of your favourite dish, keep it simple and straight forward “Just like a recipe”
3. Make sure your system (manuals and documentation) is available to all concerned both print and web