8.2.2 Internal Audit

Purpose

To define the procedure for planned, regular internal audits which determine whether the Quality Management System is effective and conforms with all requirements.

Procedure

• [enter-your-company-name-here] has developed a 12 month schedule of internal audits with procedures and activities that are complex or critical being scheduled at six monthly intervals.
• The internal audit plan and procedure conforms to the requirements of the international standard ISO9001-2008 and the Quality Management System that has been established by the organisation.
• A staff member (who) with suitable training, experience and qualifications relevant to the areas being audited, acts as an internal auditor.
• The auditor (s) are selected on the basis that they will be both objective and impartial with respect to the audit process and that they have knowledge of the area that is being audited. An auditor shall not audit their own work or area of responsibility.
• An Internal Audit Report form is used to record and document the audit areas. The form contains guidance for preparation, recorded findings, recommendations and follow-up and closure of recommended actions.
• The audit reports and resulting actions shall be documented stored in accordance with the procedure 4.2.4 – Control of records
• Where corrections and corrective actions are deemed necessary as the result of the audit, the management responsible for the area being audited shall ensure that these are effected without delay.
• Following the corrective action, a formal verification process shall be carried out and documented in accordance with the Corrective Action procedure (8.5.2).