500 Reasons to
Create - Manage -Share
Your Standard Operating Procedures
Get instant access to TKO Policy Guides now!
Eliminate slip-ups, get your team pulling in the same direction and build the business you've always dreamt about.
TKO Policy Guides
SOP Standard
Operating
Procedures
Software
Grow and Scale Your Business Through Systems
One of your sales staff has just rung you and told you that they forgot to get the client to sign-off on a contract variation worth over $3000
All businesses have slip ups from time to time, some are minor while others can be disastrous. What is your SOP (standard operating procedure) to handle such situations? And if you do have one, where is it? Can your staff access it easily?.
TKO Policy Guides Feature Highlights
Cloud Based SOP Software
Access your systems from desktop or mobile. Perfect for in-house and in-the-field staff.
Knowledge Base Layout
Easy to use knowledge base style interface that can be customized to your own corporate colors
500 Ready Made Documents
Built-in library to fast track the development of your standard operating procedure system.
Staff Notification System
When documents change or become due for review staff are notified by email
When things go belly up
S$$t happens as they say. These are the ideal moments to evaluate what went wrong and document a better way of doing it. In the past documenting your systems was only for the ambitious or compliant driven organizations.
For small business owners ambitious enough to create a systems manual it was a bit like the proverbial "if a tree fell in the woods scenario" who would know or even care despite your efforts.
Thankfully nowadays with the advent of cloud software, systems can be shared in real time to staff on any device.
What our customers are saying:
MEDICAL - Integrated Medical Services
Integrated Medical Services manages seven Specialist Medical Practices in Queensland, Australia.
We plan to open more offices interstate and internationally this year. Without a system as simple and effective as TKO Policy Guides, developing and maintaining our ever growing volumes of policies and procedures would be significantly more time consuming and costly.
The support from TKO has been excellent throughout our multi-year relationship with them.
Darcy Inglis General Manager
BUILDING - Staff know where they belong...
Comace Pty Ltd is in the building industry and are involved with many projects for major commercial builders and clients. Their sites are addressed according to OHS and Quality Management Systems so to be competitive in this tough industry we have decided to attain our accreditation and also to systematize and become efficient with our current policies, procedures and systems. We were lucky enough to come across this powerful tool – TKO.
One of the many benefits is with our staff it shows them where they belong, what is expected of them and how we do it here, it assigns roles to policies, procedures and accountability.
The program is easy to follow and has a friendly screen layout. I am very impressed with the software and recommend TKO software as this tool helped our business to continual improve systems and policies. We highly commend Pat and his team for their patience, expertise and advice – well done.
HELEN KRANTIS Office Manager
"If a table for 4 doesn't show up that's nearly 10 per cent of my revenue"
... restauranteur
Case Example :
Diners who are no-shows can be very costly for restaurants. To minimize the risks of this happening restaurateur X decides to write a standard operating procedure to ensure all staff are well versed in how to take bookings.
The solution :
- She first writes and saves this at home where she can't be disturbed (using TKO Policy Guides).
- On publishing the new procedure staff are automatically sent emails which provides a link to the procedure
- Staff are then requested to click the READ AND UNDERSTOOD button once having read the procedure.
- All computers within the restaurant have TKO open at all times as a resource for staff queries.
Problem eliminated!
TKO Getting Started Overview
TKO Policy Guides provides the framework to document and share your systems with your staff wherever they may be. When you begin using TKO you will be presented with an easy to use interface that clearly displays all the systems of your business in one central page.
01
Eliminate documents that you won't need. When you first login to your instance you will be presented with over 500 documents ranging from HR to Manufacturing pre-loaded into your system. Your purpose here is to delete or make draft those that you don't need at the moment.
02
Load your logo and corporate colors. This is where you give your instance your own look and feel. It's NOT like an app! It will feel like your own system designed just for you.
03
Add your team. Add your staff, contractors or freelancers or anyone you want who needs to be aware of your systems. When you add them in they will receive an auto-email with their login details.
05
You can add as many documents as you wish. Simply click the add icon to add a new document. To assist you, use one of the content templates to help you construct a consistent repeatable layout for each document.
06
Build a manual. Yes you can still create printable manuals. Simply select the categories or individual documents that you want in your manual then launch the manual builder.
PATRICK WILLIAMS TKO Founder
I orginally developed this software some 12 years ago while running a real estate agency and seeing the need for systems in my business.
I saw systems as a way to give me freedom to do other things while my business ran without me.
It was a lofty goal at the time that had its ups and downs. When I think back now the only thing holding me back was that cloud technology was still in its infancy.
How things have changed!
Pat Williams
Join Over 1,000 Users
REAL ESTATE - Perfect for induction and training
The TKO product has been magnificent for our company in many ways. To have all policies and procedures documented and so easily accessible for staff has made implementation of our company procedures so much easier. From a HR perspective I have found the induction and training of staff so much more streamlined, thorough and consistent by using TKO. All staff receive the same consistant message and have this resource on their desktop to use as a reference in their everyday work.
CATHY LOFTUS Director of Finance & Operations
PROPERTY SERVICES - Strata Voting SOP's
We are a strata search company providing due diligence reports to buyers of strata units. As our industry is highly governed we needed a way to ensure that critical tasks are done in a consistent high quality way with reference to the relevant legislation.
TKO Policy Guides provided us with the perfect solution as it allows us to do 3 things:
- Get all of our standard operating procedures out of our heads and into a documented system and
- Present these systems to our staff as an online knowledge base and
- Allow us to print manuals if needed.
DEE PANNELL Sun Centre Legal Services
The Best Time to Start Getting Systematized is Now!
Grow and scale your business through well documented systems. Eliminate those slip-ups and start educating your staff on how things are done in your business. Build the business you have always dreamt about and let it be the vehicle to your financial freedom.
TKO Policy Guides
SOP Standard
Operating
Procedures
Software
100%
MONEY BACK GUARANTEE
100% Satisfaction Guarantee
You are fully protected by our 100% Satisfaction-Guarantee. If you are not able to document and share at least 3 critical systems with your staff within a 30 day period, and don't wish to continue, just let us know and we'll send you a prompt refund.
Pat Williams
Frequently Asked Questions
Do I have to install anything?
What if I'm not good at writing standard operating procedures?
I have over 100 staff can TKO cater to this size?
Can I link to MS Office files and Google docs?
Can I still create manuals?
What about forms, can I embed them into a document?
Copyright 2018, Cornstalk Software Pty Ltd Trading as TKO Software