Purpose
In this procedure, the Property Manager inspects the property before the Tenant vacates it.  This procedure starts when the Property Management Consultant studies the Property Condition Report, Property Condition Updates and maintenance requests.  It ends when the Property Manager sends in the Rental Bond Claim and Refund form.

Before refunding the bond, the company needs to check that the property is in good condition and whether the Landlord needs to make a claim on the bond.  

Procedure
Property Management Consultant
•	Studies the Property Condition Report, Property Condition Updates and maintenance requests for the period of tenancy
•	On the day that the Tenant is vacating the property, and preferably with the Tenant present, inspects the property
•	Creates a Property Condition Update
•	Reviews the property condition with the Landlord, comparing the Property Condition Report and Updates
•	Lists defects, faults and breakage's resulting from the Tenant's negligence or carelessness on the Notice of Intention to Vacate
•	Fills in the Rental Bond Claim and Refund form and sends it to the Rental Bond Board 
•	Requests maintenance as necessary 
•	Files the Property Condition Update and the Notice of Intention to Vacate in the Property Management Master File
•	Records details of rental bond refund and claims in the Tenants Database