Purpose
This procedure contains the instructions for the preparation of a Tenant Welcome pack.

Procedure

Prepare the ‘Tenant Welcome Pack’ by folding the Agency’s presentation folder (found in the back store room) 
Attach the appropriate Property Managers Business card inside
Include:	
•	Vacating Notice form  TENANT VACATING FORM.doc
•	EBM Tenants Contents Insurance Brochure
•	‘What’s Your Opinion’ Questionnaire sheet  WHATS YOUR OPINION.doc
•	X 3 Maintenance Request forms  MAINTENANCE REQUEST FORM.doc
•	Tenant information sheet  TENANT INFORMATION SHEET.doc
•	Vacating Checklist Tenant_Vacating_Checklist.doc
•	The red ‘Renting a home a guide for tenants and landlords’ 
•	Bond Lodgment Form      (Fill out)	
•	Yarra Valley Water Form (Fill out) YARRA VELLEY WATER FORM.pdf
•	X 3 Residential Tenancy Lease Agreements (Check Procedure)
•	Tenant Welcome Letter (Check Procedure)
•	Sign up checklist (Office use to attach to front of pack for PM) TENANCY SIGN UP CHECKLIST.doc