Purpose

To ensure that all Vendor and Purchaser enquires are registered.

Procedure

•	All buyer enquires, that pass via reception, are asked if they have dealt with the company or anyone from the office before.  
•	If the person has not been registered in the past, they are logged in the Buyer Enquiry Register, located at reception and then allocated on a rotation basis.
•	Vendor enquires that pass via reception are asked if if they have dealt with the company or anyone from the office before.
•	If the person has not been registered in the past, they are logged in the Vendor Enquiry Register and allocated to sales consultants on rotation.  Sales consultants must qualify first to receive this enquiry – directors to nominate.