Purpose
This procedure contains the instructions for arranging appointments for Market Appraisals and follow up.

Procedure

Following the initial telephone call to request a market appraisal, a letter confirming the appointment 
(incorporated with our pre listing kit) to inspect must be prepared and delivered to the prospective 
vendors the same day.

All appraisals must be recorded on our Market Appraisal Form this form is then to be given to our sales secretary who will prepare your appraisal and record the information on the system.

Before conducting an appraisal the consultant must advise the Manager.  The Manager will decide if 
someone should accompany the consultant on the appraisal.

All consultants are expected to prepare thoroughly for any appraisal including checking recent sales in 
the area, auction results etc.  It would be wise to inspect the property's street and surrounding area 
before meeting with the vendors.

At the conclusion of your first inspection (appraisal) of the property a return appointment should be
made within 36 hours of the first meeting to hand deliver and discuss the market appraisal report.  It is
crucial that these time frames be adhered to as the vendor motivation to sell is still very high.

If the vendor decides not to sell immediately then prompt, regular follow up is essential.  Discuss with
the Sales Manager to help decide the most appropriate plan of action.