Purpose
This section explains the company policy about hidden listings.

Hidden listings can create problems for the company as follows:
•	If a listing does not pass through the listing system, the company cannot guarantee to the Seller or Landlord that it has: 
o	Achieved the best price or rent
o	Followed its procedures
•	If anything goes wrong, the company may be legally liable
•	If the sales consultant or leasing consultant makes a mistake, the company system is not there to correct it or reduce the effect of the mistake, yet the company name is still on the transaction and it must support the sale or lease.
•	If a sales consultant or leasing consultant sells a hidden listing, it is unfair to the rest of the sales team or leasing team and evidence that the sales consultant or leasing consultant is not a team player
•	Even though a sales consultant or leasing consultant who sells or leases a hidden listing may pay commission correctly to the company, the transaction is still outside company procedures. It is therefore a quality assurance and legal risk to the company.

Therefore the company forbids hidden listings and regards them as an unauthorised risk.  
The company may dismiss a sales consultant or leasing consultant who sells a hidden listing.

Procedure
Sales Consultant or Leasing Consultant
•	Puts all listings through the company listing system
•	(If there is an immediate and urgent buyer or tenant for a listing):
o	Lists the property without delay after the Seller or Landlord signs the agency agreement
o	Notifies all sales team or leasing team members without delay about the urgent buyer