Purpose
Hold regular management meetings that check that the Management System is effective, and which discuss areas for improvement.

MEETINGS
(Provide in this section a schedule of standard company meetings - the example below is a schedule of meetings in a real estate office)
Meeting type	Frequency	Agenda	
Sales meeting 
Chaired by []
Attended by []
Minutes by []	Each Monday at []	•	Weekly Sales Report
•	Stock inventory
•	Leads to sales ratio	
Factory meeting 
Chaired by []
Attended by []
Minutes by []	Each Wednesday at []	•	Safety issues
•	Production	
Quality management meeting
Chaired by []
Attended by []
Minutes by []	First Monday of every month	•	Production issues
•	Delays	

QUALITY MANAGEMENT SYSTEM REVIEW MEETING
To be held at least every six months, to review the effectiveness of the management system as a whole. Other management meetings and other activities such as internal audits, look at the effectiveness of specific areas of the management system.

Review inputs can include:
•	Results from internal audits
•	Results from external audits
•	Supplier, customer and client feedback
•	Industry feedback
•	Production and efficiency data
•	Nonconformance trends
•	Corrective and preventive actions
•	Improvements to specific systems eg, software, inventory, training, reporting, etc
•	appropriateness of policy statements

Review outcomes can include:
•	Improvements to procedures, forms and work instructions
•	Improved Customer and Client service/value adding
•	Improved resource planning and management
•	Improved communication systems

FOLLOW-UP ACTIONS
Promptly address actions on minutes and action lists, and sign off actions when closed.