Purpose
In this procedure, the Tenant gives notice that they are ending the tenancy and the Property Management Consultant responds. This procedure starts when the Departing Tenant gives notice.  It ends when the Property Management Consultant has notified the Landlord of the notice and the Departing Tenant of their obligations.

It is important that 
•	Departing tenants have clear communication about their obligations
•	Landlords know about coming vacancies promptly.  
•	The leasing team is ready to find another tenant if required

Procedure
Vacancy notice rules
•	To avoid having to pay rent after they have vacated a property, all tenants must 
o	Give 28 days written notice of their intention to vacate AND
o	Wait until the Tenancy Agreement expires
•	This rule may be relaxed in the following cases:
o	The Landlord agrees in writing and understands that they are surrendering their legal right to rent and reimbursement of expenses.
o	The Tenants Tribunal orders it.

Property Management Consultant
•	(If the Tenant has not yet given notice in writing) provides a Notice of Intention to Vacate form for them to complete.
•	(If the Tenant has given notice using a letter) fills in a Notice of Intention to Vacate form on their behalf and contacts them for any missing information
•	Notifies the Landlord of the coming vacancy
•	Notifies the Leasing Manager of the coming vacancy
•	Arranges with the Tenant to inspect the property, preferably on the day  they vacate the property 
•	Writes to the Tenant confirming the arrangements for vacating the property