Purpose
This procedure contains the instructions for staff prior to, and on Auction day.

Procedure

•	Auction This Week sash to be placed on board Monday prior to the day.
•	On the Monday prior to Auction check to see if contracts are in the file; if not follow up urgently.
•	Letterbox drop (Invitation to Attend and Auction) of street 3 days prior to Auction. 
•	Listing Consultant and Auctioneer to meet with Vendor 3 days prior to Auction Day to discuss campaign, set reserve price and sign 32's.
•	On the night before the Auction, the Listing Consultant must contact Vendor and wish them all the best for the day.
•	On the morning of auction, the listing consultant is required to erect boards and flag by 8.30am, and remove immediately after the auction is completed.
•	The Listing Consultant must arrive 10 minutes before OFI, to display Auction Contracts and Privacy Policy Collection Statement must be on display in a clearly visible position at front door
•	Duty Auction Staff to arrive ½ hour prior to Auction
•	Consultants to be dressed in professional business attire (dark suit, jacket, polished shoes etc)
•	Name tags must be worn