Purpose
To demonstrate that [enter-your-company-name-here] has planned, documented and implemented procedures for the monitoring, measurement, analysis and improvement processes required to;
•	demonstrate conformity to product requirements, 
•	ensure conformity of the quality management system and 
•	to continually improve the effectiveness of the quality management system.    

Procedure
The following documentation covers the monitoring, measurement, analysis and improvement of our processes that control product conformity to product requirements and ensure conformity of the quality management system. 

•	8.2.1 Customer Satisfaction
•	8.2.2 Internal Audit
•	8.2.3 Monitoring and measurement of processes
•	8.2.4 Monitoring and measurement of product
•	8.3 Control of nonconforming product
•	8.4 Analysis of data
•	8.5.1 Continual Improvement
•	8.5.2 Corrective action
•	8.5.3 Preventative action