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Procedure - [eg: Delivering purchased goods to client]
This procedure will apply [ eg : whenever a client requests delivery of their purchased item]

Action by:	Action	
[Salesperson]	1.	[Makes sale and prepares delivery paperwork]
2.	[sends paperwork to dispatch department by email]	
[Driver]	3.	[receives paperwork]
4.	[delivers goods]	

Effective Date	Relevant Department	Approved by	
[]	[eg Marketing]	[eg: John Smith]